Conformity assessment documents under TR CU 010/2011
Issued for the supplied equipment
Quality and documents
Which documents come with the delivery and what counts as a warranty case.
Documents 4
Passport and operating manual in Russian
Handed over with the machine per the packing list
Certificate of origin documents
Issued for each shipment
Acceptance certificate after commissioning
Signed at the customer's site
Acceptance and warranty 4
What does the warranty cover and what does it not?
The 12 month warranty covers manufacturing and assembly defects: frame cracks, bearing assemblies, drives, electrics. It does not cover wear parts such as plates, liners and blow bars, nor damage from running outside the rated duty: overload, uncalibrated feed, tramp metal. We explain that line before signing, not after a breakdown.
What counts as a defect and what as normal wear?
A defect is a fault of material or manufacture: a cavity in the casting, an unfused weld, hardness below the declared steel grade. Wear is even consumption of the working surface over service hours. A dispute is settled by measurement and dated photographs, and by a sample analysis if needed. Until the cause is established we neither refuse nor agree in advance.
Who handles customs clearance and EAEU certification?
We take the paperwork on ourselves: contract, invoice, transport documents, declaration and conformity assessment under TR CU 010/2011. You receive the machine on site with the full set. If you import yourself, we hand over the factory documents and the technical description that the certification body requires.
Which documents come with the equipment?
A passport and operating manual in Russian, a packing list, conformity assessment documents under TR CU 010/2011, origin documents and an acceptance certificate after commissioning. The contents of the package are named in the contract before delivery, so that nothing turns out to be missing on site.